A Return Authorization Form is required for all returns. To obtain one, send an email to info@cinderellazcloset.com
All requests for returns must be made within 3 days upon receipt of the goods. Returns are only allowed for unworn merchandise in their original packaging, with hangers, polybags, garment tapes, and hang tags attached.
For all damaged goods or shipment errors, we will take care of the costs for return shipping and for shipping the replacements.
Returns Processing
A merchandise exchange or store credit will be issued to authorized returns. Please allow 3-5 business days from receipt of the returned merchandise to be inspected and processed. Your sales representative will then inform you of the status of your exchange or store credit.
